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Frequently Asked Questions
Is your website secure?
All payments are processed through Stripe. Stripe is a PCI Service Provider Level 1, which is the highest grade of payment processing security. All credit card information is encrypted, sent directly to Stripe and is never sent to our website server. This means that we are PCI compliant and any breach of our website won’t result in stolen credit card information. Learn more here.
I’ve already subscribed. How do I reset my password?
If you would like to reset your password, please click here. You’ll receive password reset instructions on your email.
I already contribute. How do I cancel my subscription?
If you would like to cancel your subscription, please log into the website here. Once logged in, click the “Subscriptions”, then select “Cancel” subscription. If you don’t know your password, you can reset your password here. Still having trouble? Get in touch by selecting “Customer Service” on our contact page.
I’ve already subscribed. How do I cancel my subscription?
If you need to change your credit card information, please log into the website here. Once logged in, click the “Payment Cards”, then update your information. Still having trouble? Get in touch by selecting “Customer Service” on our contact page.
I’ve already subscribed. How can I update my credit card?
If you need to change your credit card information, please log into the website here. Once logged in, click the “Payment Cards”, then update your information. Still having trouble? Get in touch by selecting “Customer Service” on our contact page.
What if I have a different question?
Get in touch by selecting “Customer Service” on our contact page.